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 136               <h1>
 136                 Electronic Recording of Meetings and Conversations
 136               </h1>
 141               <div class="well">
 142                 <p class="bold">
 142                   SCOPE OF THIS CHAPTER
 143                 </p>
 144                 <p>
 144                   This chapter deals with recording of meetings/conversations by individual service-users, in
                       their capacity as private individuals. Note that the employees of the local authority,
                       acting in their professional capacity, are subject to different legislative requirements,
                       e.g. under the Data Protection Act 2018.
 144                 </p>
 145                 <p>
 145                   This is a developing area, and legal advice
 145                   <span class="bold">
 145                     must
 145                   </span>
 145                   be sought as necessary.
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 146               </div>
 153               <div class="section">
 153                 <h2 id="intro">
 153                   1. Introduction
 153                 </h2>
 154                 <p>
 154                   Advances in technology (e.g. smartphones) have made the recording of meetings and other
                       conversations with professionals much more easily available to individual service-users.
                       This may be simply because they wish to have a verbatim record of the conversation/meeting
                       to refer back to, or because they have difficulties in following or recalling conversations.
                       They may, however, seek to use the recording for other purposes such as admission into
                       evidence in family court proceedings, or even for wider broadcast.
 154                 </p>
 155                 <p>
 155                   This may arise in the context of private law or public law proceedings, and may involve
                       recording of conversations between parents, between parents and social workers, foster
                       carers, etc, or recording of conversations between parents and children. One parent may be
                       trying to use it, for example, to justify their assertions regarding contact with the other
                       parent.
 155                 </p>
 156                 <p>
 156                   The recording may take place overtly or covertly.
 156                 </p>
 157               </div>
 158               <div class="section1">
 158               </div>
 164               <div class="section">
 164                 <h2 id="consent">
 164                   2. Consent
 164                 </h2>
 165                 <p>
 165                   There are no specific legal restrictions on the recording of face-to-face conversations,
                       whether this is overt or covert. Thus, whilst good practice would suggest that advance
                       consent should be sought for any planned recording, a blanket ban on recording is unlikely
                       to be lawful.
 165                 </p>
 166                 <p>
 166                   This is not a clear-cut area, and legal advice
 166                   <span class="bold">
 166                     must
 166                   </span>
 166                   be sought as appropriate. Practitioners should be mindful that covert recording may be
                       taking place, and should endeavour to ensure that they do not make statements during
                       'private' conversations which they would not be prepared to hear produced as evidence in
                       court.
 166                 </p>
 167                 <p>
 167                   Cafcass, in its
 167                   <a href="files/cafcass_operating_frwork.pdf" target="_blank" rel="noopener">
 167                     Operating Framework
 167                   </a>
 167                   , states:
 167                 </p>
 168                 <p class="italic">
 168                   'We should have nothing to fear from covert recording. Our attitude should be, &quot;I am
                       doing my job and I have nothing to hide. I can explain why I said what I said or why I did
                       what I did.&quot; This is within the spirit of transparency in the family courts. We should
                       always be transparent in our work, to meet contemporary expectations, including being able
                       to defend whatever we say or write in a court under cross-examination, because we are
                       working to a professional standard on behalf of a child. In this sense, we should expect
                       that everything we say or write could become public knowledge'.
 168                 </p>
 169                 <p>
 169                   The fact that the social worker has not given their consent to the conversation being
                       recorded does not, of itself, render the recording unlawful or inadmissible.
 169                 </p>
 170                 <p>
 170                   If the scale or style of recording is excessive, oppressive or disproportionate, then this
                       may cross a threshold. For example, a parent recording their questioning of the child in a
                       manner which is oppressive may in fact be evidence of possible emotional abuse of the child
                       by that parent. Persistent recording of a social worker in such a way as to amount to
                       intimidation may constitute harassment, and it may be possible for the social worker to seek
                       legal redress such as a non-molestation order.
 170                 </p>
 171               </div>
 172               <div class="section1">
 172               </div>
 178               <div class="section">
 178                 <h2 id="recorded">
 178                   3. Use of Recorded Material
 178                 </h2>
 179                 <p>
 179                   Whilst the recording itself may well be legitimate, there may be restrictions on its use.
 179                 </p>
 180                 <p>
 180                   If a party seeks to admit such material into court proceedings, then it is at the discretion
                       of the court whether to allow this or not. Such evidence will only be admitted if it is
                       relevant to the issues in the case and not, for example, in furtherance of a personal
                       grievance by a parent against a social worker.
 180                 </p>
 181                 <p>
 181                   The Data Protection Act 2018 does not cover processing of personal data by an individual in
                       the course of a purely personal or household activity. The scope of this in the context of
                       recording is not clear. However, Jackson J in M v F (Covert Recording of Children) [2016]
                       EWFC 29 expressed the view that a similar exemption contained in the previous Data
                       Protection Act was intended to protect normal domestic use, and would not cover the covert
                       recording of individuals, and particularly children, for the purpose of evidence-gathering
                       in family proceedings.
 181                 </p>
 182                 <p>
 182                   Wider distribution, for example, making such recordings available via the internet, would be
                       in contravention of the General Data Protection Regulations and the Data Protection Act
                       2018. Such recordings are likely to contain information (including possible 'sensitive
                       personal information') relating to third parties, and the distribution of such information
                       so as to enable those third parties to be identified would be in breach of data protection
                       provisions. If the issues in question are the subject of ongoing court proceedings, then
                       there is also a possible contempt of court.
 182                 </p>
 183               </div>
 184               <div class="section1">
 184               </div>
 190               <div class="section">
 190                 <h2 id="practice">
 190                   4. Good Practice
 190                 </h2>
 191                 <p>
 191                   A clear process should be in place for dealing with requests to record
                       meetings/conversations or for situations where it seems likely that covert recording is
                       taking place or is likely to take place. It is preferable for this to be addressed with all
                       service-users at an early stage, rather than waiting until the situation arises at the start
                       of a meeting. The process should set out how the request should be made, who will consider
                       the request and how far in advance of the meeting the request should be made. It should also
                       make clear to the service-user the limitations upon the use of the recorded material, e.g.
                       that it can only be used in relation to the ongoing family proceedings and cannot be
                       broadcast more widely. The service-user will preferably be invited to sign to indicate their
                       agreement to and understanding of these limitations.
 191                 </p>
 192                 <p>
 192                   It is important that each such request is considered on its own merits. If the
                       decision-maker is minded to refuse the request, then legal advice should be sought.
 192                 </p>
 193               </div>
 194               <div class="section1">
 194               </div>
 200               <div class="section">
 200                 <h2 id="further_info">
 200                   5. Further Information
 200                 </h2>
 201                 <p>
 201                   Please see
 201                   <a
                       href="http://www.transparencyproject.org.uk/press/wp-content/uploads/2016/05/Whymightparents
                       wanttorecordmeetingsv2jan16.pdf" target="_blank" rel="noopener">
 201                     Parents recording social workers - A guidance note for parents and professionals (The
                         Transparency Project, 2015)
 201                   </a>
 201                   .
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