Role of Customer and Local Services - Safeguarding Lead

The role of CLS safeguarding lead involves the following:

• To represent Customer & Local Services at strategic & operational levels in Multi Agency forums which deal with Safeguarding, Jersey Multi Agency Public Protection Arrangements (JMAPPA), Multi-Agency Risk Assessment Conferences (MARAC), and Child Protection ensuring that Departmental standards exceed corporate standards and to ensure that training and robust procedures are in place and adhered to by all CLS staff. Directly responsible for working in the risk management of issues/ assessments relating to violence and aggression from clients towards staff and other customers, taking the necessary steps to contribute in effectively managing incidents or prevent the risk of harm;
• Implement, maintain and develop effective multi-agency work processes which enables the Department to meet its statutory and common law duties of care towards customers and staff;
• Contribute to the development of corporate policies and procedures and ensuring that corporate minimal standards are present in Departmental policies and procedures. Participate in subgroups/working parties on particular safeguarding issues as directed by the Chair of Safeguarding Partnership Board. Ensure that staff who interact with children or vulnerable adults are trained to the corporate standards required and that the Vetting and Barring standards are adhered to;
• Attend high risk and new JMAPPA nominal case meetings and create plans to ensure that the Department meets its statutory and other obligations. Develop, implement and monitor Risk Management Plans in relation to JMAPPA nominals;
• Lead in operational safeguarding matters across the Department, ensuring safeguarding concerns identified by SSD staff in relation to children or vulnerable adults are acted upon in a timely manner and in accordance with corporate standards, procedures and within constraints of established information sharing protocols and Data Protection legislation;
• Assist and when required lead in the management of serious incidents which occur at work (e.g. violence towards staff, serious anti-social behaviour) to ensure that appropriate action is taken where necessary, working with the Police to ensure a conviction and/or obtain the assistance of other services. Provide support to staff who become involved in serious incidents working with other agencies as and when required;
• Act as Departmental "Single Point of Contact" (SPoC) With regards to Multi Agency working e.g. Police, Probation, Drug & Alcohol;
• Develop and maintain Multi Agency information sharing procedures and recording systems which will demonstrates appropriate decision making in cases where retrospective external scrutiny takes place.