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Title Type of resource Date added/amended
Human resources policies and procedures    
HR SharePoint page Intranet link 2021
Health and Safety policies and procedures    
Health and safety SharePoint page Intranet link 2021
Information Governance policies    
Information Governance SharePoint page Intranet link 2021
Whistleblowing policy    
Bromley Sharepoint Fraud page Intranet link 2022
Complaints and compliments    
Complaints and compliments webpage Internet link 2021
Title Type of resource Date added/amended
Appointee, Deputyship and Financial Affairs    
Appointee and deputyship referral pack Referral form/staff guidance 2022
Appointee and deputyship quick guide guide 2022
Bromley Drugs and Alcohol Service    
BDAS site External site link 2023
Referral form Word form 2023
Complaints    
Adult social care complaints procedure Procedure and guidance 2022
Community DoL    
Community DoL transfer checklist Guidance 2022
Extra Care Housing    
Extra Care Housing Eligibility Criteria  Internet link 2024

Equality Impact Assessment

Internet link 2021
ECH Step Down Flat Hospital Discharge criteria Guidance 2022
ECH Step Down Flat Practice Guidance Guidance 2022
Front Door     
Initial Contact Team Standard Operating Procedure and Workflow Procedure & Workflow  2025
Community Intervention Hub Standard Operating Procedure and Workflow  Procedure & Workflow 2025
Safeguarding Hub Standard Operating Procedure and Workflow Procedure & Workflow  2025
Legal Services    
Legal Services Referral Form Form 2022
Locality Team allocation guide  

 

Locality Teams by GP and Trays Map

2022

New Starter Induction Programme  

 

Adult Services Induction Programme sharepoint page Procedure

2022

Operating Procedure and Guidance  

 

Adult Social Care Operating Procedure and Guidance Procedure

2023

Personal budget calculator  

 

Personal budget calculator Tool

2023-2024

Policy, Procedure and Guidance   

 

Policy, Procedure and Guidance 'How we do Policy in Bromley' Policy

2025

PRG  

 

Practice Review Group Terms of Reference Terms of Reference

2025

Social Work England    
Fitness to Practise Guidance Internet link

2021

Transport  

 

A Guide to Accessible Transport in Bromley Guide

2022

Tackling Loneliness   

 

Tackling Loneliness  Intranet Link 

2025

Waiting Well  

 

Waiting Well Procedure

2025

Title Type of resource Date added/amended
Ad hoc transport    
Ad hoc transport referral form Referral form  
Central Placement Team Policy and procedure Policy and Procedure  2024
Title Type of resource Date added/amended
Online carer's assessment Assessment 2024
Carers Plan Intranet Link 2024
Carers Charter Charter 2024
Young Carers Procedure Procedure 2024
Title Type of resource Date added/amended
Direct Payment Policy    
Direct Payment Policy Policy 2021
Tri.x Direct Payment Procedure  Procedure  2021
Direct Payment staff guidance    
Direct Payment setup guidance Guidance  2022
Staff Handbook for Direct Payments Guidance 2022
Direct Payments as an Outcome of Strength Based Practice Guidance 2022
LAS setup guidance Guidance 2022
Direct Payment Agreements    
Direct Payment Agreement (Standard) Agreement 2021
Direct Payment Agreement (Authorised Person) Agreement 2021
Prepaid card documents    
Cardholder Agreement Agreement 2021
KYC Checklist  Checklist 2021
Security question sheet Form 2021
Bank details form    
Direct Payment Bank details form Form 2021
Direct Payment referral pack    
Direct Payment referral letter template Letter template 2022
Direct Payment referral letter template- authorised person Letter template 2022
Estimated personal budget letter Letter template 2021
KYC Information Sheet Public information 2021
Introduction and guide resources for public Public information  2022
Public information    
Public handbook for Direct Payments  Information 2022
Direct Payment leaflets    
An introduction to Direct Payments Leaflet 2019
Direct Payments easy read guide Leaflet 2019
Acting as a nominated or authorised person Leaflet 2019
Using agencies Leaflet 2019
Prepaid cards Leaflet 2019
Managed payroll service Leaflet 2019
Opening a bank account and managing the money Leaflet 2019
Recruiting staff Leaflet 2019
Being an employer Leaflet 2019
Direct Payment videos Information 2022
Integrated Direct Payment Service    
Integrated Direct Payment Service Description Team description 2022
Integrated Direct Payment Service Standard Operating Procedure SOP 2022
Direct Payment Initial Review Questions and Guidance  Guidance 2022
Direct Payment Advisory Service    
Direct Payment Advisory Service Description Team description 2022

Direct Payment Training and promotional materials

   

Direct Payment Training January 2022

Training 2022

Direct Payment Newsletter January 2022

Newsletter 2022
Direct Payment Project     
Direct Payment Project metrics Metrics  2022
Title Type of resource Date added/amended
LAS user guides for ASC staff    
ASC Liquid Logic sharepoint page Sharepoint resource page 2022
London Care Record - public information Public information page 2022
Process guides and workflows    
Assessment, Care Planning and Review:    
Care Planning process LAS process 2021
Assessment, care planning and review workflow LAS workflow 2021
Assistive Technology and Sensory:    
Assistive Technology (Carelink) referrals & assessments process LAS process 2021
Sensory Services and Assessments process LAS process 2021
Assistive technology assessments and requests for equipment workflow LAS workflow 2021
Contact and case:    
Emergency Service Referrals (Merlins) process LAS process 2021
Recording a Contact process LAS process 2021
Initial Contact to Care Management workflow LAS workflow 2021
Contract and Compliance:    
Contract and compliance process LAS process 2021
Contract and compliance workflow LAS workflow 2021
DOLS:    
DOLS training guidance LAS guidance  2021
DOLS workflow LAS workflow 2021
Occupational Therapy:    

Occupational Therapy Team process

LAS process 2021

Occupational Therapy Team workflow

LAS workflow 2021
Reablement:    
Reablement process LAS process 2021
Reablement workflow LAS workflow 2021
Safeguarding:    
Safeguarding process LAS process 2021
Safeguarding workflow LAS workflow 2021
Organisational Safeguarding process LAS process 2021
Organisational Safeguarding workflow LAS workflow 2021
Title Type of resource Date added/amended
Mental Capacity Act Policy and Guidance Policy/ Guidance 2021
Title Type of resource Date added/amended
Content pending    
     
     
Title Type of resource Date added/amended
Bromley Safeguarding Adults Board (BSAB) website (please see for all BSAB procedures)    
BSAB Practitioners Library Internet link 2021
Modern Slavery guidance    
Adult Services Modern Slavery guidance and referral pathway Staff guidance 2022
Domestic Abuse professionals information    
Domestic Abuse Professional’s Service Directory Internet link 2023
LBB / OXLEAS Safeguarding Referral Pathway    
LBB / OXLEAS Safeguarding Referral Pathway Pathway 2024
Provider Led Enquiry Form    
Provider Led Enquiry Form Form 2017
Title Type of resource Date added/amended
A Practice Framework for Strengths and Outcome-Based Practice in Adult Social Care in Bromley Practice Framework 2021
SOBA toolkit Practice Framework 2021
     
Title Type of resource Date added/amended
Supervision Policy and Appendices Policy, guidance and templates 2021
     
Title Type of resource Date added/amended
Quick guide on care cycle letter templates and attachments Guidance 07/2022
Assessment outcome- no eligible needs Letter template 08/2022
Assessment outcome- estimated personal budget Letter template 08/2022
Your Care Home Placement  Letter template 08/2022
Your Care and support plan Letter template 08/2022
Your Review  Letter template 08/2022
Your Review and reassessment Letter template 08/2022
Case closure Letter template 08/2022
Complaint response letter Letter template 06/2022
Waiting Well Letter Letter template 09/2025