Representations and Complaints

REGULATIONS AND STANDARDS

Guidance on Chapter 5 of the Regulations – Policies, Records, Complaints and Notifications

Regulation 5 - Engaging with the Wider System to Ensure Each Child’s Needs are Met

The Children’s Views, Wishes and Feelings Standard

RELATED CHAPTERS

This chapter should be read in conjunction with the following:

Safeguarding Children and Young People and Referring Safeguarding Concerns Procedure

Social Care Staff: Confidential Reporting Policy (Whistleblowing)

Allegations Against Staff Procedure

IMPORTANT CONTACTS

Anne Longfield, Children's Commissioner for England
The Office of the Children's Commissioner
Sanctuary Buildings
20 Great Smith Street
London
SW1P 3BT

Help at Hand – Support, advice and information for young people in care or living away from home.

Tel: 0800 528 0731 (free phone number)
Email: help.team@childrenscommissioner.gov.uk

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD

Tel: 0300 123 1231