Agreeing Needs, Making a Formal Record and Next Steps (Child's Needs Assessment)

1. Agreeing Needs

Agreeing needs through the good conversation

Throughout the process of information gathering to establish needs you should talk to the young person (or their representative), their parents and others about the level of current and likely future need apparent, endeavouring to reach an agreement about this as the process progresses.

Click here to access the procedure for talking about need, which includes guidance around exploring and managing different views about need.

The responsibility for agreeing needs

Whether or not an agreement about needs is reached, the Local Authority is responsible for making the final decision about the level of current and likely future need that a young person has. As such this is your responsibility as you are the Local Authority's representative.

Considerations when agreeing need

When determining the level of need you must give regard to:

1. The views of the young person about the level of current and likely future need;
2. The views of the young person's parents about the level of current and likely future need;
3. The impact of the current need on the young person's Wellbeing;
4. The impact of likely future needs on the young person's Wellbeing;
5. The views of any carer about the level of the young person's current and likely future need; and
6. The views of anyone else consulted or involved in the assessment process.

The decision that you make about the level of need must be evidence based and robust. This means you must be able to demonstrate the information that you have used to reach a decision about need if challenged.

The decision you reach may be in line with the views of the young person (and others) but equally it may not be if the evidence does not support that judgement. This is appropriate as long as you have a clear rationale for your decision and have given regard to the young person's views, their parent's views, their Wellbeing and the views of others.

If you are unclear about the level of need a young person has you should consider the benefit in gathering any additional information or consulting with any other person. If you remain unclear about the level of need you should seek advice from your line manager about how best to proceed.

2. Managing Disagreement about the Level of Need

There may be times when the young person, their representative, their parent or another person disagrees with the decision you have made about the level of need the young person has.

In this situation you should be open to reviewing the available evidence and your rationale to ensure that the decision you have made is robust. You should be open and transparent about the evidence sources you have used and take steps to try and support the young person (and their parents) to understand the decision you have made.

Where ongoing disagreement persists you should:

1. Seek the support and advice of your line manager as required;
2. Make a record of any difference of opinion in the formal record of assessment;
3. Ensure the evidence upon which you have based your decision is robust;
4. Make sure that the regard you have given to the views of the person (and their parents and others) and the impact on their Wellbeing is clear; and
5. Make proportionate records of any conversations you have had to try and resolve the differences.

You must also make the young person (and their parents/ representative) aware of their right to complain about the decision that has been made.

People and carers can be directed to the Croydon Council website for information about the adult social care complaints process.

Click here to read the complaints policy and procedure.

3. Making a Formal Record of Needs

You are responsible for establishing the current assessment framework used by the service for recording a child's needs assessment. If you are unclear you should speak to your line manager before proceeding to make a formal record of the assessment.

The timeframe for making a record

All recording should be in line with the Local Standards for Timeliness of Recording and completed in a timely way as required by the Care Act. The standards can be found in the Local Resources by clicking here.

Timely recording will:

1. Reduce the likelihood of inaccuracies;
2. Prevent any unnecessary delays for the young person;
3. Support the timely development of any transition plan; and
4. Ensure that any current identified needs can be met as soon as possible.

If the timeframe for assessment that you use leads to inaccuracies or a delay in meeting needs then it is not timely.

What should be included in the record

The following information must be clearly recorded in all cases:

1. The identified areas of need that the young person has now;
2. The identified areas of need that the young person is likely to have when they become 18 (using the Care Act needs domains);
3. The nature of needs that the young person has in each area where needs exist;
4. The views of the young person, their parents, any carer and any other person in relation to need now and in the future (and how these have been regarded);
5. The views of the young person, their parents, any carer and any other person in relation to how current need impact on Wellbeing (and how these have been regarded);
6. The views of the young person, their parents, any carer and any other person in relation to how likely future needs will impact on Wellbeing);
7. The evidence that has been used to reach a determination about the level of current and likely future need;
8. How the impact of the decision on Wellbeing both now and in the future has been considered;
9. A proportionate record of the options explored to meet current needs and achieve outcomes, clearly demonstrating a strengths based approach;
10. A proportionate record of the information given about the ways that adult Care and Support may be able to meet likely future needs and achieve outcomes, clearly demonstrating a strengths based approach;
11. A proportionate record of conversations about risk, clearly demonstrating a positive approach to risk;
12. A proportionate record of any general information and advice that has been given about the transition process and adult Care and Support;
13. A proportionate record of the preventive measures that have been explored; and
14. A proportionate record of any actions and next steps agreed (for example transition planning or an adult needs assessment).

The following information should also be clearly recorded where relevant:

1. The safeguarding concerns raised and action taken;
2. The Deprivation of Liberty concerns raised and action taken;
3. A proportionate record of specific information and advice given (for example around finances or Lasting Power of Attorneys);
4. The evidence that has been used to demonstrate the level of fluctuating need; and
5. Any difference in views about need that have occurred.

Providing a copy to the young person

Following the assessment process the young person must be given a written record of their assessment.

It is important that the young person understands their assessment and the outcome of it. To this end it should be provided in a format that is accessible to them.

If the assessment has been provided in a format that you know or suspect the young person will not be able to understand you should:

1. Consider any steps that you can take to support them to understand it (for example summarising it in a simpler format); and
2. Consider the duty to make an Independent Advocate available.

If an advocate is already involved they should be informed when the assessment has been provided to the young person so that they can support them to understand it.

Providing a copy to others

In all cases a copy of the record must be provided to the young person's parents and any carers.

A copy should normally be shared in full with any carer unless an agreement has been reached to only share a partial record with them (for example when a young person with capacity/competence has not consented to particular information not relating to needs being shared).

Where the assessment was carried out jointly with another organisation to avoid duplication (for example housing or health) a copy of the assessment must be made available to the other person that carried it out with you.

A copy of the record can only be shared with anyone else with:

1. The young person's consent; or
2. If the young person is over 16, lacks capacity and it a best interests decision is made to this effect; or
3. If the young person is under 16, lacks competence and a person with parental responsibility consents.

A copy must also be shared with anyone that the young person requests you share a copy with, even if they were not involved in the assessment itself.

Concerns about a request

Sometimes the young person will request a copy of the assessment is provided to a person who was not involved in the process. You must provide a copy of the assessment to anyone that the young person requests you to unless:

1. They are over 16, lack capacity and you make a decision that sharing would not be in their best interests;
2. They are under 16, lack competence and a person with parental responsibility does not consent; or
3. You are concerned that doing so could put the young person (or another vulnerable adult or child) at risk of abuse or neglect.

If this situation arises you should seek advice from your line manager and decide whether:

1. To share the record in full as requested;
2. To share the record partially, omitting sections where information could put the young person at risk; or
3. To decline to provide a copy of the record (although the young person can of course still choose to make a copy available from their own record).

Amending a record of need

Sometimes the young person (or their parents/carer/representative) may ask for amendments to be made to the assessment. For example:

1. They feel that there is information missing; or
2. They feel that the record is a misinterpretation of something that was said or agreed.

In this case you should:

1. Consider the request;
2. If the young person did not make the request consult with them (or their representative if they lack capacity/competence);
3. Consult with the young person's parents;
4. Consult with others where relevant (for example a carer or anyone else that was involved); and
5. Review any evidence or information you have which may support or refute the request.

You should not make the amendment regardless of the existence of evidence and a rationale for doing so. If you reach a decision not to amend the record you should be clear about your reasons for not doing so, and you should make the person aware of their right to complain about your decision.

If a decision is made to make the amendments you should proceed to do so. Where doing so results in 2 versions of the same assessment being available on the system it must be clear which the amended version is.

The amended record should be circulated to the same people as the original record, unless:

1. The young person has capacity/competence and does not consent; or
2. The young person is over 16, lacks capacity and it a best interests decision is made to this effect; or
3. The young person is under 16, lacks competence and a person with parental responsibility does not consent; or
4. Doing so would put the young person (or another vulnerable adult or child) at risk of harm or abuse.

4. Next Steps

When a child's needs assessment has been completed, agreed and recorded you should consider with the young person, their parents and others how best to use the information gathered during assessment to develop an effective plan to support the young person through transition (whether this is likely to include an adult needs assessment or not).

Click here to access the procedures for transition planning.

Adult eligibility criteria should not be applied following a child's needs assessment because there is no duty for any needs to be met by adult Care and Support until the young person is 18.