Adult Social Care and Health Procedures

1. Deprivation of Liberty Safeguards
2. Recognising and Responding to Deprivations of Liberty

1. Commissioning and Brokerage
2. Direct Payments
3. Telecare and Careline Plus

Accessing the Service

1. Requesting Adult Social Care Support
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Written Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. Making a Referral
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Written Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Care and Support Planning
4. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
5. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review

Accessing the Service

1. How to Access the Service
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Written Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs and Making a Formal Record and Next Steps
5. Establishing Likely Eligibility for a Disabled Facilities Grant
6. Understanding and Applying Eligibility Criteria
7. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Applying for a Disabled Facilities Grant
4. The Outcome of the Disabled Facilities Grant Application and Next Steps
5. Providing Equipment
6. Equipment in a Care Home
7. Providing Direct Support or a Manual Handling Assessment

Monitoring and Review

1. Monitoring and Review

Accessing the Service

1. How to Access Community Social Work Services
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Written Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Review of a Direct Payment

Accessing the Service

1. How to Access Carers Services
2. Deciding the Outcome of a Contact or Written Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs of Adult Carers
3. Preparing to Establish Needs of Young Carers
4. The Good Conversation (Adult Carer's Assessments)
5. The Good Conversation (Young Carer's Assessment)
6. Agreeing Needs and Making a Formal Record (Adult Carers of Adults)
7. Agreeing Needs, Making a Formal Record and Next Steps (Carer's Transition Assessments)
8. Understanding and Applying Eligibility Criteria
9. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Support Planning
5. The Transition Plan
6. Signing off a Support Plan and Agreeing a Final Personal Budget (Carers)
7. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Support Plan Review and Tools
2. Preparing to Carry out a Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Support Plan Review
6. Actions Following a Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Transition Plan
9. Review of a Direct Payment

Accessing the Service

1. How to Access the Service
2. Receiving a Contact or Written Referral
3. Deciding the Outcome of a Contact or Referral
4. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Good Conversation
4. Agreeing Needs, Making a Formal Record and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. The Transition Plan
6. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
7. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review and Making a Formal Record
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Transition Plan
9. Reviewing an Education, Health and Care Plan (from 18 years)
10. Review of a Direct Payment