Care Technology

1. Care Technology Referral Process

Referrals for Care Technology should be made using the online referral form.

Alcove can be contacted for advice and support, but you will be unable to make a telephone referral.

Tel: 020 3966 1121

Help with completing the online referral form

A “Tips for completing a Care Tech referral” document has been created to guide you through your using the online referral form. Please read this carefully to ensure Alcove receive all of the information they require to make an accurate and appropriate assessment of which Care Tech devices will meet the person's needs. Please note than any incomplete information on referral forms could result in delays in installing devices if Alcove need to contact the referrer to clarify anything so please ensure the form is completed fully.

The guidance document has been added to the Practice Guidance section of the Local Resources area. See: Tips for completing a Care Tech referral.

Need to know

At the current time, Mediquip will continue to provide the monitoring service, receiving emergency calls from care technology devices. Alcove will be providing the response service, attending to pick people up after a fall where required.