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tri.x Adults Procedures, Practice Guidance and Tools
Customer to provide adult social care strapline if required.
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First Point of Contact B
Contents
Customer to provide introduction
Receiving a Contact or Referral
Receiving a Contact or Referral
Deciding the Outcome of a Contact or Referral
Deciding the Outcome of a Contact or Referral
Actions and Next Steps
Actions and Next Steps
Monitoring Urgent or Interim Support and Services
Specialist and Universal Procedures