Using this Procedure Site

This quick guide explains how the manual works.

1. About this Manual

For further details, please contact Emma Benaims (Emma.Beniams@northumberland.gov.uk).

2. Amendments

This manual will be updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the navigation bar. You will also find the detail of the next planned manual update in this section.

If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.

3. Contacts and Practice Resources

General guidance

This manual contains a Contacts and Practice Resources section which can be accessed via the navigation bar. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.

Guidance for system administrators

A system administrator is a person (or persons) whose role is to manage the Contacts and Practice Resources area. This includes structuring the sections, adding resources and deleting resources.

Before undertaking any action on the Contacts and Practice Resources area, the system administrator/s must be assured that:

  • Any new resource has received the required local sign-off;
  • The resource is not in draft form;
  • The resource is in the correct format (PDF if not designed to be edited);
  • The resource is legally sound and reflective of local requirements;
  • The resource does not breach any copyright;
  • The resource is not in breach of the Data Protection Act 2018 or the UK GDPR;
  • Any online resource links are working and secure.

Legal advice should be sought as necessary.

It is important to note that tri.x have no responsibility for the above and do not review the content of the Contacts and Practice Resources area. This includes any resources added by tri.x on your behalf.

It is also important to note that tri.x do not hold any data about the date upon which a local resource is added, updated, removed etc. Nor is an archive of the Contacts and Practice Resources area kept. We recommend that you keep a local record of this information, should you ever require it in the future.

4. Glossary and National Contacts

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

5. Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

6. Register for Updates

We recommend that you register with us to automatically receive notification when this manual is updated. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Northumberland County Council.

8. Accessibility

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.

9. Printing and Retaining Copies

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

10. Browser Recommendations

It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

11. Mobile/Tablet Compatibility

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.