Establishing Ordinary Residence (OT/Hearing & Vision)

If you have not already done so you must confirm a person's ordinary residence status before:

1. Providing any equipment, minor adaptations or support services under the duty to prevent, reduce or delay needs;
2. Providing any equipment or adaptations under the duty to meet eligible needs; or
3. Making a referral to the Housing Authority for a major adaptation.

Legally it is the responsibility of the Local Authority to meet the eligible needs of:

1. A person who is ordinarily resident in the area; or
2. A person who is has no settled residence and is present in the area.

Click here to read what the Care Act says about ordinary residence, including understanding what ordinary residence is, how/when to establish ordinary residence and how/when to meet the needs of people who are not ordinarily resident in the area.

Click here to access a tri.x tool to support decision making around ordinary residence.

Click here to see the ordinary residence procedure.

After accessing the available information in these procedures you should speak to your line manager if you are unclear about:

1. The ordinary residence status of the person; or
2. Whether to commence arranging equipment or adaptations based upon ordinary residence status.