Practice Guidance, Policy and Procedures for Adult Social Care

1. Assistive Technology, Homeline + and Homeline

1. Financial Assessment
2. Commissioning, Contracting and Brokerage
3. Direct Payments

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record

Meeting Needs

1. Establishing Ordinary Residence
2. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Direct Payment

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. The Reablement Plan
4. Arranging the Reablement Service
5. Setting an Indicative Budget
6. Care and Support Planning
7. Signing Off a Care and Support Plan and Next Steps
8. Arranging Support and Services
9. Providing Equipment
10. Equipment in a Care Home
11. Minor Adaptations and Low Level Equipment
12. Providing Direct Support

Monitoring and Review

1. Monitoring and Review (Equipment)
2. Monitoring Reablement
3. Monitoring Actions (Reablement)
4. The Reablement Review
5. Deciding the Outcome of a Reablement Review and Making a Formal Record
6. Actions Following a Reablement Review
7. Legal Requirements of a Care and Support Plan Review and Tools
8. Preparing to Carry out a Care and Support Plan Review
9. The Full Review Conversation
10. The Light Touch Review Conversation
11. Deciding the Outcome of a Care and Support Plan Review and Tools
12. Actions Following a Care and Support Plan Review
13. Monitoring Urgent and Interim Support and Services

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs, Making a Formal Record and Next Steps
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Applying for a Disabled Facilities Grant and Next Steps
3. Providing Equipment
4. Equipment in a Care Home
5. Minor Adaptations and Low Level Equipment
6. Providing Direct Support
7. Guide Communicators (Hearing and Vision)

Monitoring and Review

1. Monitoring and Review

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Direct Payment

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Direct Payment

1. Safeguarding Adults
2. Mental Capacity
3. DoLS Procedure

1. Financial Assessment & Benefit Team Procedures
2. Money Management Team Procedures

Contact and Referral

1. How to Access Mental Health Social Work
2. Receiving a Contact or Referral
3. Contact and Referral Adult Care and Support Procedures

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Care and Support Planning
5. Signing Off a Care and Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Care and Support Plan Review and Tools
2. Preparing to Carry out a Care and Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Care and Support Plan Review
6. Actions Following a Care and Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Direct Payment

Deciding Whether to Start Transition

1. Deciding Whether to Start Transition
2. Deciding Whether to Start Carers Transition
3. Recording the Decision and Next Steps

Child's Needs Assessment

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs, Making a Formal Record and Next Steps

Carer's Transition Assessments

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish the Needs of Parent Carers
3. Preparing to Establish the Needs of Young Carers
4. The Skilled Conversation (Parent Carer's)
5. The Skilled Conversation (Young Carer's)
6. Agreeing Needs, Making a Formal Record and Next Steps

Transition Planning and Review

1. Setting an Indicative Budget
2. The Transition Plan
3. Reviewing a Transition Plan
4. Reviewing an Education, Health and Care Plan (from 18 years)

Contact and Referral

1. Receiving a Contact or Referral
2. Deciding the Outcome of a Contact or Referral
3. Actions and Next Steps

Establishing Needs

1. Introduction, Legal Requirements and Tools
2. Preparing to Establish Needs
3. The Skilled Conversation
4. Agreeing Needs and Making a Formal Record
5. Understanding and Applying Eligibility Criteria
6. Communicating the Outcome and Next Steps

Meeting Needs

1. Establishing Ordinary Residence
2. Requesting a Financial Assessment
3. Setting an Indicative Budget
4. Support Planning
5. Signing off a Support Plan and Agreeing a Final Personal Budget
6. Arranging Support and Services

Reviewing Support and Services

1. Legal Requirements of a Support Plan Review and Tools
2. Preparing to Carry out a Support Plan Review
3. The Full Review Conversation
4. The Light Touch Review Conversation
5. Deciding the Outcome of a Support Plan Review and Making a Formal Record
6. Actions Following a Support Plan Review
7. Monitoring Urgent or Interim Support and Services
8. Reviewing a Direct Payment

1. Integrated Pathway Team Procedures

1. Housing Procedures
2. Public Health

1. Regulated Services Procedure