Amendments

September 2024

Caption: September 2024 Amendments
   
Updated Procedures
Procedure Title Details
Financial Assessment This chapter has been replaced with an updated version following a full review. This new version reflects feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Charging and Assessing Financial Resources’. Some additional localised information has also been added.
Direct Payments This chapter has been replaced with an updated version following a full review. This new version reflects feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Direct Payments’. Some additional localised information has also been added.
The Reablement Review Text amendments have been made to Section 7, Preparing for the Review. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Preparing to Carry out a Care and Support Plan Review Text amendments have been made to Section 5, Arranging the Review and Preparing the Person. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Introduction, Legal Requirements and Tools Text amendments have been made to the Section 3, The Purpose of any Assessment. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’. 
Preparing to Establish Needs Text amendments have been made to Section 4, Arranging the Assessment and Preparing the Person. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.  
Introduction, Legal Requirements and Tools Text amendments have been made to Section 3, The Purpose of any Assessment. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’.
Preparing to Establish Needs Text amendments have been made to Section 5, Arranging the Assessment and Preparing the Person. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Understanding and Applying Eligibility Criteria Section 3, Applying the Eligibility Criteria was updated to include information from the Care and Support statutory guidance about establishing whether the person's needs arise from a physical or mental impairment or illness. Minor text amendments have also been made. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The National Eligibility Criteria’.
Requesting a Financial Assessment Text amendments have been made to reflect changes made to the chapter ‘Financial Assessment’.
Setting an Indicative Budget This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Care and Support Planning This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Signing Off a Care and Support Plan and Agreeing a Final Personal Budget This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Legal Requirements of a Care and Support Plan Review and Tools This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
The Light Touch Review Conversation This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
DoLS Procedure Section 4, Understanding the Deprivation of Liberty Safeguards has been updated to provide additional clarity about continuous supervision, free to leave and state imputability. In Section 5, Receiving a Standard Authorisation Request, a ‘need to know’ box has been added with information about responding to requests from an eligible person.
Preparing to Establish Needs Text amendments have been made to Section 5, Arranging the Assessment and Preparing the Young Person. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Preparing to Establish the Needs of Parent Carers Text amendments have been made to Section 5, Arranging the Assessment and Preparing the Parent Carer. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Preparing to Establish the Needs of Young Carers Text amendments have been made to Section 5, Arranging the Assessment and Preparing the Young Carer. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Introduction, Legal Requirements and Tools Text amendments have been made to Section 3, The Purpose of any Assessment. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The Purpose of Assessment’.
Preparing to Establish Needs Text amendments have been made to Section 5, Arranging the Assessment and Preparing the Carer. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
Understanding and Applying Eligibility Criteria Minor text amendments have been made to Section 3, Applying the National Eligibility Criteria. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘The National Eligibility Criteria’.
Support Planning This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Signing off a Support Plan and Agreeing a Final Personal Budget This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Legal Requirements of a Support Plan Review and Tools This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Preparing to Carry out a Support Plan Review Text amendments have been made to Section 5, Arranging the Review and Preparing the Carer. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Carrying Out an Assessment’.
The Light Touch Review Conversation This chapter has been amended to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource section ‘Meeting Needs’.
Recognising and Responding to Deprivations of Liberty This chapter has been updated following a full tri.x legal review.
Social Media (use of) Twitter has been changed to X (formerly Twitter).
Debt Respite Scheme (Breathing Spaces) Procedure Approved Mental Capacity Professionals has been removed from the list of individuals that can apply for a Mental Health Crisis Breathing Space.
End of Life Procedures and Practice Guidance The SCIE End of Life Hub has been removed from Section 7, Good Practice Guidance for End of Life as it is no longer available. It has been replaced with BASW guidance: The role of social workers in palliative, end of life and bereavement care.
Service Interruptions and Provider Failure Minor text amendments have been made to Section 3, Failure of a Regulated Provider. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter ‘Commissioning Responsibilities under the Care Act’.
Section 117 Aftercare A scope box has been added to top of this chapter, alerting and signposting practitioners to the statutory guidance issued in January 2024: Discharge from mental health inpatient settings. The chapter has also had a full legal review and additional information has been added in Section 5, Aftercare Planning and Assessment around support to claim benefits in line with the findings of the ombudsman decision NHS Devon ICB (22 008 927b).
Next Update: March 2025

March 2024

Caption: March 2024 Amendments
   
Updated Procedures
Procedure Title Details
Deprivation of Liberty Safeguards Procedure Relevant text amendments have been made throughout to reflect the feedback received following a full tri.x legal review. In addition to this, information about use of the ADASS Priority Tool for Deprivation of Liberty Requests has been added into Section 5, Receiving a Standard Authorisation Request.
Recognising and Responding to Deprivations of Liberty Relevant text amendments have been made throughout to reflect the feedback received following a full tri.x legal review of the Deprivation of Liberty Safeguards Procedure.
Receiving a Contact or Referral A new Section 5, Identifying Carers has been added.
Monitoring Actions (Reablement) Section 8, Reporting Concerns about a Service Provider has been revised to better reflect the remit of the reablement team.
The Transition Plan (Transition to Adult Care and Support) The Government 'Making Finance Decisions for Young People: Parent and Carer Toolkit' has been added into the list of tools to support the Transition Plan conversation.
CareCubed Procedure This chapter has been reviewed. As part of this review, the telephone number for iESE has been removed as it is no longer valid.
Joint Packages of Health and Social Care Relevant text amendments have been made throughout to reflect the feedback received following a full tri.x legal review of the NHS Continuing Healthcare Procedure.
NHS Continuing Healthcare Procedure Relevant text amendments have been made throughout to reflect the feedback received following a full tri.x legal review.
NHS-funded Nursing Care Procedure (FNC) Relevant text amendments have been made throughout to reflect the feedback received following a full tri.x legal review of the NHS Continuing Healthcare Procedure.
Ordinary Residence Procedure A link to the section on ordinary residence in the Section 117 Aftercare Procedure has been added.
Continuity of Care Arrangements Text amendments have been made to Section 1, An Introduction to Continuity of Care Arrangements. These amendments have been made to reflect feedback received following a full tri.x legal review of the Care Act 2014 Resource chapter 'Continuity of Care when a Person Moves'.
No Recourse to Public Funds (NRPF) A link to the government guidance 'Asylum support' has been added into Section 7, Providing Information and Advice.
The 'Supporting Migrants Lacking Mental Capacity in Relation to Immigration Matters' guidance has been added into Section 1, Using this Procedure and Further Guidance.
Additionally, the Home Office Status, Verification, Enquiries and Checking service e-mail address has been updated.
Prisons and Approved Premises This chapter has been fully reviewed and refreshed.
Understanding the Mental Health Act 1983 Section 4, Sections of the Mental Health Act 1983 has been updated to include information about Section 135 (2).
Social Circumstances Report This chapter has been fully reviewed and refreshed.
New Procedures and Features
Procedure Title Details
Equality, Diversity and Human Rights This procedure has been added into the Universal Procedures section.
Acting as an Appropriate Adult This procedure has been added into the Specialist Procedures section.

September 2023

Caption: September 2023 Amendments
   
Updated Procedures
Procedure Title Details
Deprivation of Liberty Safeguards Procedure Section 4, Understanding the Deprivation of Liberty Safeguards has been updated to provide greater clarity on state immutability.
Section 17, Challenging an Authorisation using Section 21A and Section 18, The Future of the Deprivation of Liberty Safeguards have been added.
Providing Information about a Person or Carer Information about the Caldicott Principles has been added.
Recognising and Responding to Deprivations of Liberty This chapter has been fully reviewed and refreshed. This includes moving information about Best Interests into Section 6, Applying to the Court, adding information about the National Deprivation of Liberty Court and adding a new section ‘Challenging a DoLS Authorisation using Section 21A’. Additionally, Section 2, Identifying Deprivations of Liberty (ages 18 and over) and Section 5, Identifying and Responding to Deprivations of Liberty (ages 16 and 17) have both been updated to provide greater clarity on state imputability.
Contact and Referral Adult Care and Support Procedures (Mental Health) Information about the Caldicott Principles has been added into the 'Providing Information about a Person' section.

Actions and Next Steps

Actions and Next Steps (Community Response Hub)

Actions and Next Steps (Learning Disability)

Actions and Next Steps (OT/Hearing & Vision)

Actions and Next Steps (Reablement)
Information about the Caldicott Principles has been added into the 'Providing Information about a Person' section.
Actions and Next Steps (Initial Contact) Information about the Caldicott Principles has been added into the 'Providing Information about a Person/Carer' section.
Actions and Next Steps (Carers) Information about the Caldicott Principles has been added into the 'Providing Information about a Carer' section.

Deciding the Outcome of a Contact or Referral

Deciding the Outcome of a Contact or Referral (Carers)

Deciding the Outcome of a Contact or Referral (Community Response Hub)

Deciding the Outcome of a Contact or Referral (Initial Contact)

Deciding the Outcome of a Contact or Referral (OT/Hearing & Vision)

Deciding the Outcome of a Contact or Referral (Reablement)
The Ordinary Residence section had been reviewed and refreshed.
Debt Respite Scheme (Breathing Spaces) Procedure A new Section 2, Final Demand Guide has been added. Updated in May 2023, the Final Demand Guide provides basic advice for health and social care workers, describing how they can practically help people with debt and mental health problems.
Joint Packages of Health and Social Care This chapter has been fully reviewed and refreshed.
NHS Continuing Healthcare Procedure This chapter has been fully reviewed and refreshed.
NHS-funded Nursing Care Procedure (FNC) This chapter has been fully reviewed and refreshed.
End of Life Procedures and Practice Guidance Section 10, Advanced Care Planning has been refreshed to include information about the universal principles of Advanced Care Planning.
Ordinary Residence Procedure Section 5, Meeting the Urgent Needs of a Person who is not Ordinarily Resident has been reviewed and refreshed.
No Recourse to Public Funds (NRPF) This chapter has been refreshed throughout and amended to reflect changes to the immigration status requirements for people from EEA countries.
Section 11, Meeting Needs and Review has been updated to include Shared Lives placements.
New Procedures and Features
Procedure Title Details
Community Mental Health Framework This procedure has been added.
Understanding the Mental Health Act 1983 This procedure has been added.
Section 117 Aftercare This procedure has been added.
Removed Procedures
Procedure Title Details
Liberty Protection Safeguards Procedure Following the Government's decision to delay implementations of the Liberty Protection Safeguards, this procedure has been deleted.
Care Programme Approach This procedure has been deleted as the Care Programme Approach has been suspended by the Community Mental Health Framework.

March 2023

Caption: March 2023 Amendments
   
Updated Procedures
Procedure Title Details
Welcome Page A note has been added to the main introduction text, advising users to check the local resources area for any additional local guidance that should be used alongside the core content.
Various Procedures All occurrences of 'Acute Hospital' have been replaced with 'Community Response Hub' to reflect a change in team name. All occurrences of 'Assessment and Review' have been replaced with 'Community Led Support' to reflect a change in team name. All occurrences of 'Complex Care Team' have been replaced with 'Integrated Pathway Team' to reflect a change in team name.
Actions and Next Steps (all versions) Information from all versions of this procedure relating to providing information about a person / carer has been used to create a new standalone chapter in the Universal Procedures section.
Contact and Referral Adult Care and Support Procedures Information from this procedure relating to providing information about a person / carer has been used to create a new standalone chapter in the Universal Procedures section.
Support Planning Section 14, Deciding how the Plan will be Reviewed and Monitored has been revised to better clarify the statutory requirements around the frequency in which Support Plans should be reviewed.
Legal Requirements of a Support Plan Review and Tools Section 3, Legal Requirements of Review and Section 6, Responding to a Review Request have both been revised to better clarify the statutory requirements around the frequency in which Support Plans should be reviewed.
Preparing to Carry out a Support Plan Review Section 5, Arranging the Review and Preparing the Carer has been revised to better clarify the statutory requirements around the frequency in which Support Plans should be reviewed.
Actions Following a Support Plan Review Section 2, Deciding the Timeframe for the Next Review has been revised to better clarify the statutory requirements around the frequency in which Support Plans should be reviewed.
Care and Support Planning Section 14, Deciding how the Plan will be Reviewed and Monitored has been revised to better clarify the statutory requirements around the frequency in which Care and Support Plans should be reviewed.
Legal Requirements of a Care and Support Plan Review and Tools Section 3, Legal Requirements of Review and Section 6, Responding to a Review Request have both been revised to better clarify the statutory requirements around the frequency in which Care and Support Plans should be reviewed.
Preparing to Carry out a Care and Support Plan Review Section 5, Arranging the Review and Preparing the Person has been revised to better clarify the statutory requirements around the frequency in which Care and Support Plans should be reviewed.
Actions Following a Care and Support Plan Review Section 2, Deciding the Timeframe for the Next Review has been revised to better clarify the statutory requirements around the frequency in which Care and Support Plans should be reviewed.
Social Circumstances Report Section 2, A Brief Introduction to Social Circumstances Reports has been updated to clarify who can complete a Social Circumstances Report, and Section 6, Writing the Report has been updated to include links to the HM Courts & Tribunals Service forms.
CareCubed Procedure This has been updated to reflect the fact that individual licenses are no longer required.
New Procedures and Features
Procedure Title Details
Providing Information about a Person or Carer This new procedure has been added to the Universal Procedures section. Relevant links to it have also been added.

September 2022

Caption: September 2022 Amendments
   
Updated Procedures
Procedure Title Details
Assistive Technology, Homeline+ and Homeline The prices for Homeline and Homeline + have been updated.
Liberty Protection Safeguards Procedure This procedure has been updated due to revised implementation timescales.
Debt Respite Scheme (Breathing Spaces) Procedure Grammatical errors have been corrected.
Prisons and Approved Premises Section 3, Ordinary Residence has been refreshed to provide added clarity around ordinary residence during detention, and the responsibility for meeting needs.
Integrated Care Board/ICB (various procedures) All occurrences have been changed to 'Integrated Care Board/ ICB' in line with the Health and Care Act which was implemented on 1st July 2022.
Various procedures

The following email addresses have been updated at every occurrence:

  1. Swindon Carers Centre;
  2. Lift Psychology.
Various procedures A reference and link to the Swindon Adult Services Case Recording Guidance has been added to all references to "local recording requirements".

March 2022

Caption: March 2022 Amendments
   
Updated Procedures
Procedure Title Details
Introduction New subheadings, and information about amendments and local resources have been added.
Requesting Adult Social Care Support The email for Swindon Mind has been updated.
The Duty to co-operate
(various procedures)

"Where the Local Authority requests another party to work jointly in some way to benefit the person with Care and Support needs that party has a duty to co-operate with the request"

To clarify that the duty applies equally to persons and organisations, all occurrences of this text have been amended to:


"Where the Local Authority requests another party work jointly in some way to benefit the person with Care and Support needs that party has a duty to co-operate with the request".
Legal Services This chapter has been refreshed.

September 2021

Caption: September 2021 Amendments
   
Updated Structure
Procedure Title Details
Specialist and Universal Procedures This section has been re-ordered and sub-divided into 'Specialist Procedures' and 'Universal Procedures' for improved accessibility.
Main homepage A Local Resources button has been added to the large tabs on the homepage for increased visibility. This has been achieved by amalgamating The Care Act 2014 and The Mental Capacity Act 2005 Resource and Practice Toolkit into a single tab.
Updated Procedures
Procedure Title Details
Providing Equipment The procedure 'Meeting Needs Under the Care Act' has been renamed to better reflect the scope of the procedure.
Adult Safeguarding Procedures

This has been renamed 'Safeguarding Adults'.

The link to make a children's safeguarding online referral has also been updated.
Requesting Adult Social Care Support The link to make a children's safeguarding online referral has been updated.
Assistive Technology, Homeline + and Homeline Weekly costs for Homeline and Homeline + have been updated.
Providing Information and Advice (all versions) The telephone number for Swindon Shopmobility has been updated as was incorrect.
Default Procedures (various)

Default procedures are those procedures that appear on multiple team homepages and are in effect 'shared' procedures.

tri.x has added information to these procedures about which teams share them, so that this is clearer.
New Procedures and Features
Procedure Title Details
Debt Respite Scheme (Breathing Spaces) Procedure This new procedure has been added to the Specialist and Universal Procedures section. It provides guidance on The Debt Respite Scheme (Breathing Space Moratorium and Mental Health Crisis Moratorium) (England and Wales) Regulations 2020, which came into force in England and Wales on 4th May 2021.

March 2021

Caption: March 2021 Amendments
   
Updated Procedures
Procedure Title Details
End of Life Procedures and Practice Guidance A new section has been added to signpost users working in learning disability services to specialist resources at the Palliative Care for People with Learning Disabilities (PCPLD) website.
Liberty Protection Safeguards Procedure This procedure has been updated to reflect revised implementation timescales.
No Recourse to Public Funds Updated links have been added to the No Recourse to Public Funds Network website and guidance in Section 6, Identifying People with NRPF & Section 10, Human Rights Assessment.
Requesting Adult Social Care Support The 'Multi-Agency Safeguarding Adults Referral Form' link and the Emergency Duty Service telephone number have both been updated.
Adult Safeguarding Procedure The 'Multi-Agency Safeguarding Adults Referral Form' link and the Emergency Duty Service telephone number have both been updated.

September 2020

Caption: September 2020 Amendments
   
Updated Procedures
Procedure Title Details
Commissioning, Contracting and Brokerage Procedures This procedure has been updated in order to update the link to Swindon Homebid resource.
Adult Safeguarding Procedure This procedure has been updated in order to update the link to Swindon's MASH Team and local policy and procedures.
Requesting Adult Social Care Support This procedure has been updated in order to update the link to Swindon's MASH Team. Contact details for Shopmobility have also been updated.
New Procedures and Features
Procedure Title Details
Storage of Data on Practitioners Mobile Devices This new procedure has been added.

March 2020

Caption: Amendments
   
Updated Procedures
Procedure Title Details
Direct Payments A link has been added to further guidance about the 4 consecutive weeks in a care home rule.
Recognising and Responding to Deprivations of Liberty References to parental consent in relation to deprivations of liberty for 16 and 17 year olds have been removed in response to the Supreme Court judgement RE D (A Child) on 26th September 2019. This declared that parents cannot provide such consent.
Social Media (use of) The procedure has been updated to reflect guidance on social media from the new social work regulator, Social Work England.
Commissioning, Contracting and Brokerage Procedures Amended to add clarity about where information relating to voluntary and community services is located on tri.x.
Various information and advice sections Amended to link the new Swindon Borough Council website for information and advice.