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Team / Role Contact Details
Gateshead Council  
Safeguarding Adults Business Manager - Catherine Hardman Email: catherinehardman@gateshead.gov.uk
   
Adult Social Care Direct

Tel: 0191 4337033

Commissioning Team Email: commissioningteam@gateshead.gov.uk
Housing - Partnership and Inclusion Coordinator - Laura Bell

Tel: 0191 4335464
Email: laurabell@gateshead.gov.uk

Domestic Abuse Support Service Tel: 0191 4333333
Community Safety - Prevent referral and advice Tel: 0191 43352701
Email: prevent@gateshead.gov.uk
   
North East and North Cumbria Integrated Care Board (NENC ICB)  
Designated Nurse, Safeguarding Adults - Jill Lax Email: jill.lax7@nhs.net
   
Northumbria Police  
Safeguarding Team Tel: 101 and ask for the Safeguarding Team
   
Gateshead NHS Foundation Trust  
QE Hospital Tel: 0191 4820000
Strategic Safeguarding Lead - Joanne Pendleton Email: joanne.pendlton@nhs.net 
   
Gateshead Healthwatch  
Gateshead Healthwatch Tel: 08088010382
Email: info@healthwatchgateshead.co.uk
   
Connected Voice Advocacy  
Connected Voice Advocacy Tel: 0191 2357013
Email: advocacy@connectedvoice.org.uk
Gateshead Probation  
   
Gateshead Probation Office Tel: 0191 4782451     Email: nenps.gateshead.admin@justice.gov.uk
   
North East Sexual Assault Referral Centre - REACH  
REACH

 Tel: 03333448283   Email: info@sarc-support.uk

Contact Telephone
Domestic Abuse  
National Domestic Abuse Helpline 0808 2000 247
Respect: Men's Advice Line 0808 801 0327
National LGBT+ Domestic Abuse Helpline 0800 999 5428
   
Victim Support  
Victim Support 0808 168 9111
The Samaritans 116 123
National Association for People Abused in Childhood 0808 801 0331
Safe Spaces - Supporting survivors of church abuse 03003031056
   
Modern Slavery  
Modern Slavery Helpline 08000 121 700
   
Forced Marriage  
Forced Marriage Unit Helpline 0207 008 0151
Karma Nirvana victim helpline 0800 5999 247
   
Homelessness  
Centrepoint (16-25 year olds) 0808 800 0661
Crisis (single people) 0300 636 1967
Shelter 0808 800 4444
   
Drugs and Addiction  
Frank  0300 123 6600
GamCare (gambling) 0808 8020 133
Alcoholics Anonymous 0800 9177 650
   
Pets  
Cinnamon Trust 01736 757 900
RSPCA-report a concern 0300 1234 999
Resource When added
Safeguarding Adults Leaflet April 2021
   
   
Process When added
   
   
   
   
   
   
Resource Organisation
Making Safeguarding Personal Outcomes Framework Local Government Association (LGA)
Making Safeguarding Personal toolkit Local Government Association (LGA)
Making Safeguarding Personal-audio visual resources Local Government Association (LGA)
Supporting increased involvement of service users Local Government Association (LGA)
Making Safeguarding Personal: Working with risk Local Government Association (LGA)
   
For Safeguarding Adults Boards  
Making Safeguarding Personal: For safeguarding adults boards Local Government Association (LGA)
Resources to support Making Safeguarding Personal Local Government Association (LGA)
   
What 'good' might look like  
What might 'good' look like for health and social care commissioners and providers? Local Government Association (LGA)
What might 'good' look like for the police? Local Government Association (LGA)
What might 'good' look like for advocacy? Local Government Association (LGA)
What might 'good' look like for those working in the housing sector? Local Government Association (LGA)
   
   
Resource and area Organisation
General safeguarding practice  
LGA/ADASS Safeguarding resources Local Government Association (LGA)
Understanding what constitutes a safeguarding concern and how to support effective outcomes  Local Government Association (LGA)
Making decisions on the duty to carry out safeguarding enquiries Local Government Association (LGA)
Adult safeguarding practice FAQ's SCIE
Gaining access to an adult suspected to be at risk of abuse or neglect Social Care Institute for Excellence (SCIE)
Revisiting Safeguarding Practice Department for Health and Social Care (DHSC)
Safeguarding adults in care homes: Guideline NG189 NICE 
Creating a safeguarding culture - guidance for care home managers NICE and SCIE
   
Domestic Violence  
Adults safeguarding and domestic abuse: a guide to support practitioners and managers Local Government Association (LGA)
Toolkit for Work with Male Victims of Domestic Abuse Respect
   
Multi-Agency Risk Assessment Conference (MARAC)  
DASH Risk Identification, Assessment and Management Model  
   
Modern Slavery  
National Referral Mechanism (NRM) Home Office
   
Homelessness  
Adult Safeguarding and Homelessness: A briefing on positive practice LGA
Adult Safeguarding and Homelessness: Experience Informed Practice LGA
   
Female Genital Mutilation (FGM)  
Safeguarding women and girls at risk of FGM-range of guidance DoHSC
   
Sexual Exploitation  
Support to Overcome Trauma for Adult Survivors of Grooming and Sexual Exploitation (STAGE) Toolkit Changing Lives
   
MCA / DoLS / LPS / Dementia  
Liberty Protection Safeguards - At a glance Socal Care Iinstitute for Excellence
Supporting people living with dementia to be involved in adult safeguarding enquiries DoHSC
Report a concern about an attorney, deputy or guardian Office of the Public Guardian
   
Substance Misuse  
Safeguarding Vulnerable Dependent Drinkers Alcohol Change UK
   
Pressure Damage  
Safeguarding Adults Protocol - Pressure Ulcers and the Interface with a Safeguarding Enquiry DoHSC
   
Violence against Women and Girls  
Violence against women and girls toolkit College of Policing
   
Resources for SAB's  
Safeguarding Adults Boards checklist and resources Social Care Institute for Excellence (SCIE)
Adult Safeguarding Improvement Tool Local Government Association (LGA)
Adult Safeguarding peer challenge Local Government Association (LGA)
SAR's Implementation Support Social Care Institute for Excellence (SCIE)
National Escalation Protocol for Issues from SARs National Network of Safeguarding Adult Board Chairs
See also: Making Safeguarding Personal National Guidance above  
Resource Date added
Safeguarding Adult Board  
SAB Escalation and Challenge Protocol 13.01.2022
SAB Escalation Pro-Forma 13.01.2022
Information Sharing Protocol 22.02.2022
Information Sharing Flowchart 22.02.2022
   
Practice Guidance  
Adult Concern Decision Making Tool 21.06.2022
Non Reportable Incident Recording Form 21.06.2022
Professional Curiosity 7 minute briefing 14.02.2022
Transitional Safeguarding 7-Minute briefing 24.03.2022
Self-Neglect Overview 7-Minute briefing 09.05.2022
Self-Neglect Engagement 7-Minute briefing 09.05.2022
Self-Neglect Alcohol and Substance Minute 7-Minute briefing 09.05.2022
Self-Neglect Hoarding 7-Minute briefing 09.05.2022
Self-Neglect Homelessness 7-Minute briefing 09.05.2022
Self-Neglect Self Care 7-Minute briefing 09.05.2022
Self-Neglect Trauma 7-Minute briefing 09.05.2022
   
Exploitation  
Sexual and Criminal Exploitation Practice Guidance 19.03.2021
Exploitation Screening Tool 19.03.2021
Safeguarding and Disruption Activity Plan 19.03.2021
Northumbria Multi-Agency Exploitation Hub poster 10.05.2022
   
Modern Slavery  
Modern Slavery Concept of Operations 13.05.2021
   
Mental Health  
CNTW Self Help Guides 28.02.2022
   
Missing Adults  
Northumbria Missing Adults Protocol 14.02.2022
Herbert Protocol Form 19.03.2021
Winnie Protocol Form 19.03.2021
Northumbria Police Hostel Policy 14.08.2023
   
Multiple and Complex Needs  
People @ the Heart 03.02.2022
   
Domestic Abuse  
MATAC Terms of Reference 02.06.2021
   
Safeguarding Adult Reviews  
North East SAR Quality Markers Checklist 22.07.2021
Rapid Review Initial Scoping and Information Sharing Template 06.10.2021
Resource Duration Source
Mate Crime    
Tricky Friends 3.20 Gateshead SAB
Have we learned the lessons from Steven Hoskin's murder? 12.27 SCIE
Gemma: Murdered by Friends 29.59 BBC
     
Coercive Control    
Walking on Eggshells 16.55 Womens Aid/Surrey Police
     
Self-Neglect and Hoarding    
Keith's story: a personal and touching film about hoarding 13.34 Birmingham Safeguarding Adults Board
Self-Neglect Guidance 10.15 Teeswide Safeguarding Adults Board
     
Female Genital Mutilation    
FGM: The UK's hidden crime 7.09 Euronews
     
Modern Slavery    
Break the Chain: a short film about modern slavery in the UK 5.15 Break the Chain
     
Forced Marriage    
Awareness of Forced Marriage-free online course   Forced Marriage Unit
Nazir Afzal Part 1: Forced Marriage and Honour Killings 16.00 Honour Based Violence Awareness Network
     
Falls    
Preventing Falls in Older People Animation 
1.06 Age Cymru
     
Radicalisation    
Prevent programme training-free online course   Home Office
     
County Lines    
County Lines Awareness Video 9.48 National County Lines Co-ordination Centre
     
Hate Crime    
Hate Relationships: New Understandings of Hate Crime 11.25 Connected Voice
     
Liberty Protection Safeguards (LPS)    
Liberty Protection Safeguarding (LPS): Looking Forwards  11.53 Social Care Institute for Excellence (SCIE)
     
British Sign Language (BSL) Film about Safeguarding Adults    
Safeguarding Adults, BSL Version 10.15
North East ADASS
     
Exploitation    
Safeguarding Adults Exploitation Awareness 9.44 Gateshead SAB