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Jargon Buster (general)

Adult Social Care Commitment Statement Added Jan-19 / Review date Apr 19
Adult Social Care Vision and Charter Added Nov 18 / Review date Jun-21
Being the Change Dec 2015 Added Jan-19 / Review date Historical
Being the Change-One Year On Added Nov-18 / Review date Historical
Being the Change-Two Years On Added Nov-18 / Review date Historical
Local Account-2018 - 2019 Added Mar-20 / Review date Sept-21
Telford and Wrekin Council Values and Priorities External link
ASC - Booked Appointment - Process Map Added Feb-19 / Review date Sep-20
ASC - Booked Appointments at Locality Hubs SOP 2019 Added Feb-19 / Review date Sep-20
ASC - Family Connect Contact Added Feb-19 / Review date Sep-20
ASC - GSCX email process Added Nov-18 / Review date Sep-20
ASC - Process for Triaging for CSA's Added Nov-18 / Review date Sep-20
ASC - Referrals from HAU and WMAS V2 Added Nov-18 / Review date Sep-20
ASC - Standards of Practice for CSA's Added Nov-18 / Review date Sep-20
ASC - Threshold of Needs Matrix Added Nov-18 / Review date Apr-19
West Midlands Ambulance and Safeguarding Alerts (Adults) Added Nov 18 / Review date Sep-20
ASC - AA Homelessness from Hospital Protocol 2019 Added Feb-19 / Review date Jul-21
ASC - Bed Delays Awaiting DST Decision V1 Added Nov-18 / Review date Jul-21
ASC - Discharge from Rehabilitation Beds policy Added Nov-18 / Review date Jul-21
ASC - Interim Clinicians Process V2 Added Nov-18 / Review date Nov-19
ASC - Local Definitions for Interims and Temporary NHS Funding Added Nov-18 / Review date Under Review
ASC - Managing Homelessness from Hospital protocol Added Nov-18 / Review date Jul-21
ASC - Operational Framework Intermediate Bed Care 2020 Added May-20 / Review date Apr-21
ASC - Pathway 1 Checklist Added Oct-19 / Review date Oct-20
ASC - Pathway 2 Checklist Added Oct-19 / Review date Oct-20
ASC - Pathway 3 Checklist Added Oct-19 / Review date Oct-20
ASC - Pathway 4 - Consideration for Permanent Placements Prior to Admission V1 Added Nov-18 / Review date Jul-21
ASC - Rapid Response process V2 Added Nov-18/ Review date Under Review
ASC - TICAT Fact Sheet - Admission & Discharge from Hospital External Link
ASC - TICAT Fact Sheet - Enablement External Link
ASC - TICAT - Hospital Avoidance and Discharge Added Sept-19 / Review date Jul-21
ASC - TICAT Hospital Admission Avoidance V4 Added Nov-18 / Review date Jul-21
ASC - TICAT Recovery Plan Added Nov-18 / Review date Jul-21
ASC - 91 Days Process and Guidance Added Nov-18 / Review date Jul-21
LH - Surge Capacity Management Plan Added Nov-18 / Review date Under Review
LH - Winter Plan 2017-18 Added Nov-18 / Review date Under Review
TW - SaTH Escalation Plan Added Jan-19 / Review date Jul-21
TW - Wellbeing Assistance Added Nov-18 / Review date Jul-21
TWCCG - Better Care Fund Criteria Added Nov-18 / Review date Jul-21
ASC - Add-ons process Added Nov-18 / Review date Apr-21
ASC - Assistive Equipment Fact Sheet External Link
ASC - Basic Telecare process Added Nov-18 / Review date Apr-21
ASC - Canary Care Guidance Added Sept-20 / Review date Sept-21
ASC - Pivotell process Added Nov-18 / Review date Apr-21
ASC - SENSAT Duty process Added Nov-18 / Review date Jun-21
ASC - Sight Register Policy Added Nov-18 / Review date Apr-21
ASC - Specialist Equipment process Added Nov-18 / Review date Under Review
ASC - Standard Great 8 Equipment process Added Nov-18 / Review date Under Review
Carers  
Adult Carers Strategy  Added Nov-18 / Review date Jan-19
ASC - Carers Information Letter Added Dec-19 / Review date Dec-20
ASC - Carers Peer Challenge Process Added Dec-19 / Review date Dec-20
ASC - Local Carers Champion Fact Sheet External Link
ASC - Fact Sheet Carers Assessment External Link
Young Carers Strategy Added Nov-18 / Review date Jan-19
Continuing Health care  
ASC - Continuing Health Care and Joint Funded Process Added Nov-18 / Review date Jun-19
ASC - Continuing Healthcare When not to Screen Information leaflet Added Jan-19 / Review date Jan-21
NHS - Continuing Health Care Decision Support Tool Revised October 2018 Added Feb-19 / Review date Jan-21
NHS - Continuing Health Care Fast Track Tool Revised November 2018 Added Feb-19 / Review date Jan-21
NHS - Continuing Heath Care and NHS Funded Nursing Care - Public Information Leaflet Added Mar-19 / Review date Jan-21
TW - NHS Continuing Health Care Checklist October 2018 Revised Added Jul-20 / Review date Jun-21
Direct Payments  
ASC - COVID-19 Personal Assistant Coronavirus Pay Advice FAQ's Added Mar-20 /  Review date Mar-21
ASC - Direct Payment Employers Handbook External Link
ASC - Direct Payments Fact Sheet External Link
ASC - Direct Payment Agreement Added Jun-20 / Review date Oct-21
ASC- Direct Payment Checklist Added Jun-20 / Review date Oct-21
ASC - Direct Payment Review Policy Added Jul-19 / Review date Jul-20
TW- Direct Payment & Social Care Fraud Guide Added Jun-20 / Review date Jun-21
ASC - PA Time sheet Added Jun-20 / Review date Jun-21
ASC - Personal Assistants Handbook Added Sept-20 / Review date Sept-21
ASC - What is a Personal Assistant (PA)? Fact Sheet External Link
Mental Health  
ASC - AMHP Policy 2018 Added Jun-19 / Review date Jun-20
ASC - Mental Health Act Fact Sheet External Link
ASC - Mental Health Social Work Offer Added Jan-20 / Review date Jan-21
Integrated Care STP's External Link
ASC - Nearest Relative Fact Sheet External Link
Practice Tools  
ASC - Assessment and Eligibility Added Nov-18 / Review date Sept-21
ASC - Learning Disability Approach  Added Jan-19 / Review date Nov-18
ASC - Medication Policy  Added Nov-18 / Review date Mar-20
ASC - My Person Centred Plan  Added Nov-18 / Review date Aug-20
ASC - Peer Review & PDF Process  Added Jun-20 / Review date Sept-21
ASC - Risk assessment for change in placement  Added Sept-20 / Review date Sept-21
ASC - Special Factor Safety and Wellbeing Checks  Added Jun-20 / Review date Jun-21
ASC - Supported Living Guidance  Under review
TWSAB Hoarding Policy  Added Jun-20 / Review date Jun-21
Accommodation  
ASC - Accommodation Meeting Terms of Reference (TOR)  Added Sept-20 / Review date Jan-22
ASC - Choice of Accommodation Policy  Added Oct-19 / Review date Oct-20
ASC - Third Party Contribution Leaflet  Added Oct-20 / Review date Oct-21
ASC -Extra Care Application Form  Added Sept-19 / Review date Mar-21
ASC - Extra Care Provider Access and Referral Process  Added Sept-19 / Review date Sept-20
ASC - Extra Care Provider Access and Referral Internal Process  Added Sept-19 / Review date Sept-20
ASC - Extra Care Provider Access and Referral Process - Removing and Individual  Added Sept-19 / Review date Sept-20
Fact Sheets  
ASC - Care Act Assessment Fact Sheet External Link
ASC - Contacting Adult Social Care Fact Sheet External Link
ASC - Personal Budgets Fact Sheet External Link
ASC - Sight Register Fact Sheet External Link
ASC - What is eligibility criteria? Fact Sheet External Link
ASC - Charging Policy for Adults in Non Residential Care Added Nov-18 / Review date Jul-21
ASC - Charging Policy for Adults in Residential and Nursing Home Care Added Nov-18 / Review date Aug-21
ASC - Disability Related Expenditure Guide Added Aug-19 / Review date Aug-20
ASC - Financial Declaration Form Added Oct-20 / Review date Oct-21
ASC - Financial Declaration Form (Word Version) Added Oct-20 / Review date Oct-21
ASC - Financial Declaration Guidance Added Aug-19 / Review date Aug-20
ASC - Paying for your Care FACT Sheet Added Aug-19 / Review date Jul-21
ASC - Paying for Your Care Charging Declaration Form Added Oct-20 / Review date Sep-21
ASC - Telford Appointeeship Deputyship Policy 2020 Added Oct-20 / Review date Sep-21
ASC - Third Party Top Ups - Financial Assessment Form Added Aug 19 / Review date Aug-20
ASC - Third Party Top Ups - Link to Online Agreement Form Added Dec 20 / Review date Dec-21
ASC - Universal Deferred Payment Agreement Advice and Information Pack Added Nov-18 / Review date Sept-20
ASC - Universal Deferred Payments Policy Added Nov-18 / Review date Sept-20
TW Sales Ledger & Direct Debit Mandate Added Dec-19 / Review date Dec-20
ASC - Adult Safeguarding Practice Competencies Assessment Tool Added Nov-18 / Review date Jun-21
ASC - Adult Safeguarding Practice Competencies Framework Added Nov-18 / Review date Jun-21
ASC - Internal Safeguarding procedures Added Nov-18 / Review date Jun-21
ASC - Person in a Position of Trust (PIPOT) Added Nov-18 / Review date Jun-21
ASC - Safeguarding Adults in Telford and Wrekin Fact Sheet Added Oct-19 / Review date Jun-21
ASC - Safeguarding Finance Guidance and Referral Form Added Aug-19 / Review date Jun-21
ASC - Vulnerable Persons Inclement Weather /Incident Criteria Added Nov-18 / Review date Jun-21
HM Government - Forced Marriage Added Nov-18 / Review date Jun-21
HM Government - Multi-agency statutory guidance on Female Genital Mutilation (FGM) Added Jul-20 / Review date Jul-21
NWG - Criminal, Civil and Partnership Disruption Options for Perpetrators of Child and Adult Victims of Exploitation External Resouce
RCN - Modern Slavery Added Nov-18 / Review date Jun-21
TWSB - Domestic Abuse Briefing Note Added Nov-18 / Review date Jun-21
TWSB - Framework for S42 and other enquiries Added Nov-18 / Review date Jun-21
TWSB - Herbert Protocol Added Nov-18 / Review date Jun-21
TWSAB - Hoarding Policy Added Nov-18 / Review date Jun-21
TWSAB Safeguarding Threshold Matrix Added Dec-19 / Review date Jun-21
WM - Adult Self Neglect Practice guidance Added Nov-18 / Review date Jun-21
WM  -MAPPA Performance and Standards Sub-Group Added Apr-19 / Review date Jun-21
WM - Safeguarding Policy Added Nov-18 / Review date Jun-21
COVID-19  
ASC - Covid-19 Staff Guidance and Safeguarding Added Apr-20 / Review date Jun-21
ASC - Covid-19 Briefing Note for Practitioners Added Apr-20 / Review date Jun-21
ASC - Covid-19 Poster for Members of the Public Added Apr-20 / Review date Jun-21
TW - Coronavirus Pre-Vist Questionnaire Internal Link
ASC - Visits and Risk Assessment Guidance Added Oct-20 / Review date Oct-21
ASC - Ethical Principles in ASC Added Oct-20 / Review date Oct-21
ASC - Deprivation of Liberty Safeguards (DoLS) Fact Sheet External Link
ASC - Mental Capacity Act Fact Sheet External Link
BIA Re-approval Guidance Added Nov-18 / Review date Jan-21
DOLS - Code of Practice Added Nov-18 / Review date Jun-21
DOLS - Multi-agency guidance 2019 Added Feb-19 / Review date Jan-21
DOLS - Process Map February 2019 Added Jan-19 / Review date Jan-21
DOLS - Quick Guide to Deprivation of Liberty Safeguards - ADASS Added Feb-19 / Review date Feb-21
Liberty Protection Safeguards Guidance Added Jun-19 / Review date Jun-21
MCA Assessment form Added Nov-18 / Review date Jun-21
MCA Code of Practice Added Nov-18 / Review date Jun-21
MCA Multi-agency guidance 2018 Added Nov-18 / Review date Oct-21
ASC - Feedback Form 2018 Added Feb-19 / Review date Feb-21
ASC - Quality Assurance Framework Added Sept-20 / Review date Sept-21
TW - Corporate Complaints Procedure Added Nov-18 / Review date Jun-19
TW - Statutory Adult Social Care Complaints Procedure Added Nov-18 / Review date Jun-19
ASC - Agreement for Community Led Support Programme Added Nov-18 / Review date Aug-20
ASC - Travel Assistance Policy 2020 Added Apr-20 / Review date Mar-21
TW - Appendix F - Adult Social Care Travel Assistance Policy 2020 Added Apr-20 / Review date Mar-21
TW - Market Position Statement Added Nov-18 / Review date Jan-21
TW - Provider Failure policy Added Nov-18 / Review date Jun-19
TW - Provider Suspension letter Added Nov-18 / Review date Jun-19
TW - Suspension of Placements Added Nov-18 / Review date Jan-19
TW - Suicide Prevention Strategy Added Nov-18 / Review date Jun-21
ASC - Case File Audit Template & Guidance Added Apr-20 / Review date Apr-21
ASC - Information and Advice Strategy Added Nov-18 / Review date Jun-19
ASC - Information held about you Fact Sheet External Link
ASC - Quality Assurance Framework 2020  Added Nov-18 / Review date Jun-19
ASC - Supervision Agreement Added Jul-19 / Review date Jul-20
ASC - Supervision Guidance Added Nov-18 / Review date Jun-19
ASC - Supervision Template Added Jul-19/ Review date Jul-20
TW - Accessible Information Added Nov-18 / Review date Jun-19
TW - Recording policy (Corporate) Added Aug-19 / Review date Aug-20
TW - Retention and Destruction of Client records Added Nov-18 / Review date Nov-19
Live Well Telford (All Age Directory) External link
My Options External link
Learning Disability  
ASC - Learning Disability Capability Statement  Added Aug-19 / Review date Aug-20
BASW - Capabilities Statement for Social Workers Working with Adults with Learning Disability Added Jan-20 / Review Jan-21
   
Specialist Adult Referral Community Learning Disability Team Added Oct-19 / Review date Oct-20
Specialist Learning Disability Health Service Eligibility Criteria - Abbreviated Guide for Referrers Added Oct-19 / Review date Oct-20
Autism/Aspergers Services  
ASC - ASD TAH Referral Form Added Jun-20 / Review date Jun-21
ASC - Autism and Aspergers Diagnostic Pathway Added Jan-19 / Review date Jun-21
BASW - Capabilities Statement for Social Work with Autistic Adults Added Jan-20 / Review Jan-21
Preparing for Adulthood  
ASC - Preparing for Adulthood Fact Sheet External Link
Best Practice Guides  
ASC - Best Practice Guidance - Application of Professional Curiosity Added Jun-20 / Review date Jun-21
ASC - Best Practice Guidance - Care Act Assessments Added Mar-20 / Review date Mar-21
ASC - Best Practice Guidance - Care Act Reviews Added Jul-20 / Review date Jul-21
ASC - Best Practice Guidance - Carers Care Act Assessments Added Mar-20 / Review date Mar-21
ASC - Best Practice Guidance - Carers Emergency Support Added May-20 / Review date Apr-21
ASC Best Practice Guidance - Community DoLS  Added Oct-20 / Review date Oct-21
ASC - Best Practice Guidance - Direct Payments Added Jun-20 / Review date Oct-21
ASC - Best Practice Guidance - Defensible Decision Making Added Dec-18 / Review date Jun-21
ASC - Best Practice Guidance for Outcomes Added Mar-20 / Review date Mar-21
ASC - Best Practice Guidance - Strength Based Community Led Support Added Jun-19 / Review date Jun 21
PSW Theory of the Month  
PSW Theory of the Month 1 Added May-20
PSW Theory of the Month 2 Added May-20
PSW Theory of the Month 3 Added Jul-20
PSW Theory of the Month 4 Added Jul-20
PSW Theory of the Month 5 Added Sept-20
Jargon Buster (general) External link
LAS User Guides  
ASC - AT and Sensory User Guide Added Jan-19 / Review date Oct-20
ASC - Basics Read Only User Guide Added Jan-19 / Review date Aug-20
ASC - Basics User Guide Added Jan-19 / Review date Dec-21
ASC - Brokerage User Guide Added Jan-19 / Review date Mar-21
ASC - Care Act Assessment User Guide Added Jan-19 / Review date Aug-20
ASC - Care Act Review and Closure User Guide Added Jan-19 / Review date Aug-20
ASC - Care Act Support Plan User Guide Added Jan-19 / Review date Aug-20
ASC- CareFirst & Abacus Archive Solution User Guide Added Jun-20 / Review date Jun-21
ASC - Carers Assessment and Support Plan User Guide Added Jan-19 / Review date Sept-21
ASC - Carers Emergency Service User Guide Added Oct-19 / Review date Oct-20
ASC - Carers Transition User Guide Added Jan-19 / Review date Oct-20
ASC - CHC User Guide Added Sept-19 / Review date Nov-21
ASC - Contacts User Guide Added Jan-19 / Review date Aug-20
ASC - COVID19 Recording User Guide Added Mar-20 / Review date Mar-21
ASC - Deceased Process User Guide Added Aug-20 / Review date Jan-22
ASC - Deferred Payments User Guide Added Nov-20 / Review date Nov-21
ASC - Direct Payment Support Plan User Guide Added Mar-19/Review date Jun-21
ASC - DoLs User Guide Added Jan-19 / Review date Aug-20
ASC - EDT Added Jan-19 / Review date Aug-20
ASC - Enablement 72 Hours User Guide Added Jan-19 / Review date Aug-20
ASC - Enablement Pathway Zero User Guide Added Oct-19 / Review date Oct-20
ASC - Enablement Support Plan User Guide Added Jan-19 / Review date Aug-20
ASC - Enablement Assessment User Guide Added Jan-19 / Review date Aug-20
ASC - Enablement Reviews and Closure User Guide Added Jan-19 / Review date Aug-20
ASC - Extra Care Joint Application User Guide Added Jan-19 / Review date Aug-20
ASC - How to Change your Security Questions User Guide Added Jan-19 / Review date Aug-20
ASC - How to EDM a Document to LAS User Guide Added Aug-20 / Review date Aug-21
ASC - Hospital team FFA BSO User Guide Added Dec-19 / Review date Dec-20
ASC - Hospital team Admission Avloidance BSO user Guide Added Jul-20 / Review date Jul-21
ASC - Hospital team Rapid Response BSO User Guide Added Jan-19 / Review date Aug-21
ASC - How to Generate Letters 2018 Added Jan-19 / Review date Aug-20
ASC - LAS Glossary Added Feb-20 / Review date Feb-21
ASC - Managers User Guide Added May-19 / Review date Mar-21
ASC - MHA User Guide Added Jan-19 / Review date Aug-20
ASC - Organisational Safeguarding User Guide Added Jan-19 / Review date Aug-20
ASC - Occupational Therapy Technicians User Guide Added Jan-19 / Review date Aug-20
ASC - Occupational Therapy User Guide Added Jan-19 / Review date Nov-21
ASC - Online Task Track Financial Assessment Added May-19 / Review date Aug-20
ASC - Printing an Assessment User Guide Added Jan-19 / Review date Aug-20
ASC - Safeguarding Managers User Guide Added Jan-19 / Review date Aug-20
ASC - Safeguarding User Guide Added Jan-19 / Review date Aug-20
ASC - Support Plan User Guide Added Jan-19 / Review date Jun-21
ASC - Work Mobile Phone/Outlook Access Added May-19 / Review date Aug-20
ASC - 3rd Party Top up Guide 2020 Added Aug-20 / Review date Jul-21
   
ContrOCC User Guides  
ASC - Basic and Financial Assessment Added Jan-19 / Review date Aug-20
ASC - Brokerage CPLI's User Guide Added Jan-19 / Review date Aug-20
ASC - Brokerage CPLI Suspension User Guide Added Mar-20 / Review date Mar-21
ASC - Charging Process Added Jan-19 / Review date Aug-20
ASC - Direct Payments User Guide Added Jan-20 / Review date Jan-21
ASC - Payments Process User Guide Added Jan-19 / Review date Aug-20
ASC - Read Only User Guide Added Jan-19 / Review date Aug-20
ASC - Reports User Guide Added Jan-19 / Review date Aug-20
ASC - 12 Week Prop Dis Deferred Payments Workbook Added Jan-19 / Review date Aug-20
Las Process Maps  
Brokerage  
ASC - Brokerage Change in Setting Added Feb-19 / Review date Aug-20
ASC - Brokerage Increase or Decrease in Care Added Feb-19 / Review date Aug-20
ASC - Brokerage Non Planned Services Added Feb-19 / Review date Aug-20
ASC - Brokerage Payments Process Added Feb-19 / Review date Aug-20
ASC - Brokerage Suspension Process Added Feb-19 / Review date Aug-20
Care Act Assessment, Review & Closure Including CHC  
ASC - Care Act Assessment and Support Plan Added Feb-19 / Review date Dec-21
ASC - Care Act Review and Support Plan Added Feb-19 / Review date Dec-21
ASC - CHC Funding Added Feb-19 / Review date Nov-21
ASC - Client Died Added Feb-19 / Review date Aug-20
ASC - Direct Payment Added Feb-19 / Review date Jun-21
ASC - Direct Payment Joint Managed Services Added Feb-19 / Review date Aug-20
ASC - End Plan Added Feb-19 / Review date Aug-20
ASC - Ending A Case Added Feb-19 / Review date Aug-20
ASC - Initial Contact Internal Referral Added Feb-19 / Review date Aug-20
ASC - Third Party Top Up Added Oct-20 / Review date Dec-21
ASC - Third Party Top Up (Financial Rate Review) Added Oct-20 / Review date Oct-21
Carers  
ASC - Carers Added Feb-19 / Review date Jul-21
ASC - ERCS Added Feb-19 / Review date Aug-20
Contact  
ASC - Contact Added Feb-19 / Review date Aug-20
ASC - FCM Referral to Adult Social Care Added Sept-20 / Review date Sept-21
DoLS  
ASC - DoLS Added Feb-19 / Review date Aug-20
ASC - EDT Added Feb-19 / Review date Dec-21
Enablement  
ASC - Enablement Ending a Case Added Feb-19 / Review date Aug-20
ASC - Enablement Hospital Avoidance Added Feb-19 / Review date Aug-20
ASC - Enablement HSCRRT Hospital Avoidance Added Jan-20 / Review date Jan-21
ASC - Enablement Process Added Feb-19 / Review date Oct-20
ASC - Enablement Review Added Feb-19 / Review date Aug-20
ASC - Ending A Case Added Feb-19 / Review date Aug-20
ASC - Hospital Admission Added Feb-19 / Review date Aug-20
Family Connect - Adult CSA  
ASC - Booked Appointment Added Feb-19 / Review date Aug-20
ASC - Family Connect Contact Added Feb-19 / Review date Sept-21
Mental Health  
ASC - Mental Health Added Feb-19 / Review date Aug-20
ASC - S117 Added Feb-19 / Review date Aug-20
Occupational Therapy  
ASC - Occupational Therapy Added Feb-19 / Review date Aug-20
Safeguarding  
ASC - Organisational Safeguarding Added Feb-19 / Review date Aug-20
ASC - Safeguarding Added Feb-19 / Review date Aug-20
Sensory and Assistive Technology  
ASC - Assistive Technology Added Feb-19 / Review date Aug-20
Transition  
ASC - Transition Added Feb-19 / Review date Aug-20
ContrOCC Process Maps  
ASC - 12 week Property Disregard and Deferred Payment - February 2019 Added Apr-19 / Review date Aug-20
ASC - Pre and Financial Assessment - February 2019 Added Apr-19 / Review date Aug-20
ASC - Charging process - February 2019 Added Apr-19 / Review date Aug-20
Professional Curiosity Guidance  
NSAB - Professional Curiosity Guidance Added Jan-19 / Review date Jan-20
County Lines and Cuckooing  
Professional Learning Brief - Criminal Exploitation and County lines External Link
Tanglis,C. (2018) Cuckooing - The Exploitation of Vulnerable Adults. Devon: RiPfA External Link
Department of Health External Link
HCPC  
HCPC - Professional Registration Guidance Added Aug 20 / Review date Aug-21
AgeUK - Safe to be Me Added Jan-19 / Review date Jan-20